WebSocket Connectivity Issues

Incident Report for Tenderly

Resolved

Web3 Actions have been returned to normal functioning and real time notifications.
Posted Jan 27, 2026 - 23:11 UTC

Update

Alerts have been fully returned to normal.

Web3 Actions are still due to catch up and return to real time notifications.
Posted Jan 27, 2026 - 20:55 UTC

Monitoring

We have mitigated the issues on Virtual Testnets WebSocket connections and this feature should be fully functional.

Alerts (currently being monitored) - notifications will be back in real time 17:30 UTC

Web3 Actions (currently being monitored) - notifications will be back in real time
- transaction based actions - 17:30 UTC
- block based actions - 19:00 UTC
Posted Jan 27, 2026 - 17:06 UTC

Identified

The issue has been identified and fix is being implemented.
Posted Jan 27, 2026 - 14:33 UTC

Investigating

We are currently experiencing issues with WebSocket connections, which may cause connectivity problems with Virtual Testnets. Alerts and Web3 Actions are also impacted, and notifications are currently delayed by approximately 1 hour.
Posted Jan 27, 2026 - 13:23 UTC